Adventity helps banks outsource the entire life cycle of cards issuance as well as acquiring activities.
We offer Transaction Processing Services in Application Management, Database Management,
Client query handling and associated voice based services such as customer service, Client intimation, collection calls and cross-sell as part of our full services offering in the Cards domain.

For more information on our Cards Services, contact us on paymentprocessing@adventity.com

We have a team of dedicated resources with 60+ years of aggregate experience in the cards industry who fully understand the complexities of card issuance and acquiring businesses, incidental risks and network regulations in respect of bank card programs. Our Cards team has experience on leading card applications (Vision PLUS, CTL) and switching applications (Base24, OASIS, Sparrow) and has led several Master / Visa certifications for Banks. We help banks launch card related businesses with minimum costs and efforts and time to market while ensuring total compliance to network stipulations.

Multi Institution Solution Hosting

• Full issuer suite support (Credit, debit, pre-paid, loyalty, corporate, commercial & private label cards)
• Transaction switching, real-time fraud management & dispute handling
• End–to–end merchant management
• State-of-art MIS and analytics
• Real-time channel integration

Personalization & Fulfillment Bureau

• Material management solution, EMV card personalization
• Chip card personalization
• Fulfillment: Welcome pack generation, automated printing & stuffing, dispatch embossing, encoding, tipping, indent and thermal printing

Pre Acquisition Services

• Customer application processing, merchant establishment application processing & data entry
• Application scoring, de-duplication: existing and negative database
• Credit bureau interface, NMAS / MATCH verification
• Credit underwriting

Post merchant acquisition, Adventity's cards team offers a one-stop full service round-the-clock processing service with domain expertise in every area of service, with customer monitoring made easy through micro-managed SLA tracking and continual process reviews

Post Acquisition Services & Fulfillment

• Card holder support services, MCC allocation
• Real-time authorization & referral management
• Statement generation, printing & dispatch management
• Payment processing, accounting & interchange clearing
• Settlement, reconciliation & GL management
• Dispute/ exception & delinquency/ recovery management
• Real-time fraud management & scheme reporting

Contact Center Services

• Customer solicitation, campaign management, lead generation
• Tele verification & welcome calling
• 24*7 authorization support, transaction fraud verification
• Business as usual: 24*7 inbound & outbound contact center
• Delinquency management: On call recovery